Role: Customer Relationship Executive
Answer customer calls, email, social and in person queries on a daily basis Interact with consumers through our CRM Coordinate with logistics teams for all operational processes Work with marketing team to give customer calls and follow up activities. Collect feedback from consumers and help shape future offerings
Requirements Strong customer focus and high integrity. Serious need to help people! Patience essential - sense of humor a bonus! Knowledge of Excel and other computer based applications Ability to speak and write good English. Hindi and Tamil are bonus!
Desired Skills and Experience
- Answer customer calls , Retail Sales , Telemarketing , Refine and improve product care processes , Collect feedback from consumers
- Any Graduate - Any Specialization
- Location: Chennai
Role: Cyber Security Analyst
- Prepare analytical and technical reports, specialized content and publications, and provide client ready material on static and dynamic cyber security risks.
- Track active malware, vulnerabilities, threat actors, and incidents and prepare short reports for timely and accurate intelligence sharing with clients.
- Perform VA / PT
- Collect threat intelligence against active cyber topics from various sources and prepare brief analytical reports for real-time sharing
- Spot cyber trends, report changes, and perform advanced technical analysis of cyber threat landscape highlighting emerging threats, technical threat intelligence and future impacts.
- Work closely with IT operation teams for identifying and remediating security issues.
- Create a technical repository on cyber topics and issues through meticulous research and analysis.
- Lead cyber threat analysis and threat intelligence initiatives and serve as an SME in product development.
- Review latest cyber security technologies, hacker tools, gadgets, security products and services.
Industry: IT-Software / Software Services
Functional Area: IT Software - Network Administration , Security
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: System Security
Employment Type: Permanent Job, Full Time